Stories

Karolina

I recently taught a class observed by half a dozen teacher trainees – a regular occurrence, as I’m one of the more qualified and experienced staff at my place of work. Afterwards I welcomed questions from the trainees, the first of which was “Where did you learn to speak English so well? You can hardly tell you’re not from here, well done.” I wish I could say it was the first time someone has congratulated me on not sounding like where I come from, as if it was my biggest life achievement. I’m Polish by birth but have been speaking English since preschool and living in the UK for over a decade. I’m so fed up with the “where are you from” questions that unless I risk being rude, I avoid giving a direct answer. I also tell my students their accent is their identity and they should be proud of it.

Senga

Early in the millennium, when  voice-recognition technology was still immature, my employer (in TV post-production) aptitude-tested two dozen volunteers to produce texts from TV —  a bit like simultaneous translation, but speaking all the parts in a drama or debate, including punctuation, and editing slightly as you go — all whilst listening to the next part. That’s the tricky bit, like rubbing your tum while patting your head.

This was just a new production method for a job we were all experienced at.

When managers emailed us the result of the aptitude testing — the names of six selected for training — I was out of the room. I returned to find a whole chain of comments between a clique of colleagues: as well as adding their own group to the address line,  someone had hit reply-all anyway, and everyone on shift at that moment got it. Several more emails from friends went “Quick! Archive your emails now, before you read anything!”

These cliques were the same people who had managed to leave several desktop computers in our hot-desk workplace permanently signed in to their messaging app, so it wasn’t a surprising blunder, and nor was the indignant “OMG!!!” response to my being selected  much of a shock: I knew they disliked me as a person. But the blatancy of their snobbery was an eye opener.

They were outraged that someone  with speech as “common” and “gutteral” (pun intended) as mine could have been considered adequate at all to use voice-recognition software, and stated that they were stunned that I’d been put forward ahead of most of them. They literally were disbelieving that I could’ve passed at all.  Especially since the test had been administered and scored by people who came up from London. The clique were anticipating a great denouement, when the voice-recognition software would melt down on contact with my “terrible” accent.

I have a bog-standard west-of-Scotland accent — a range of registers, like most people in the surrounding conurbation, but defaulting to working-class rather than  the “well-spoken” or “telephone voice” that schoolteachers used to try to scold us all into. I speak like most of the population here, and like most of the clique’s own parents and many of their friends. But in our workplace, as in most big organisations in Scotland, it’s the accent of the majority of security guards, canteen staff, cleaners, maintenance crews…but few of the people they maintain.

We had all been briefed on the nature of the output software  that those who “went forward” would be using —  you would build up a corpus of your own speech through example and correction to make a “model” for the voice software to recognise your own voice. All that matters is that your diction is acoustically distinct.

Handily, the standard working class west of Scotland accent has fully-sounded (guttural, if you like) consonants and more vowels than Standard English. Wales and whales are quite distinct; so are eyes/ice, boot/boat, four/for, and or/oar/awe. “Girls” is a diphthong and can’t be misheard as gulls, gills or gales. And for homophones, the Scottish teacher’s-bane  childhood accent easily distinguishes they’re from their (thur) and there (thai-ur).

The weird thing is that, of all people, my colleagues were educationally and occupationally selected to know all this better than just about anyone who doesn’t actually work as a linguist:  but even months later, they still seemed mystified that “the  machine” discriminates acoustically, not socially.

When two of the clique started their training a few weeks after me, (yes, one was the instigator of the OMG slag-fest) both had more problems than almost anyone with getting consistent voice-recognition. When you are under pressure,  or tired, or unselfconscious,  your speech tends to revert to what is most ingrained — the speech you first learned.  Both individuals had been through years of elocution lessons in their teenage years. Each would teach the machine a beautifully modulated exemplar in their acquired pronunciation, and as the situation got more demanding — eventually live on-air — it would  broaden into speech that most people from outside Scotland wouldn’t be able to tell from my own “dreadful” accent. But they hadn’t taught that to their voice-recognition software. They weren’t hearing it themselves.

My revenge was to be as helpful as possible. (I never mentioned that email, though some other colleague surely must have at sometime.) Several people, including me, did try to explain that you have to be “honest” with the software, but these two continued to have a hard time with it.

More distinctly-enunciated consonants. No intrusive-R or missing R. At least two sets of vowel distinctions not in Standard British English. Plenty of acoustically distinct sounds for the software to latch onto: that’s my accent. From what I hear, over a decade later, Siri and Alexa still can’t cope with un-anglicised Scottish or Irish speech. That can only be because we’re literally not worth hearing.

Edith

Austrian student about a fellow student: ‘She is Austrian and she has lived in Germany for a long time, so she sounds very German German, BUT she is nice’.

Joe

I’m a PhD candidate and associate lecturer, originally from Wolverhampton.

I never really developed a thick Black Country accent. Whenever I speak to people at conferences and I tell them where I’m from, there’s always a somewhat congratulatory “oh, you can’t tell!” reaction.

Michiko

In my first year at uni one of my Lecturers in DaF (German as a Foreign Language) commented: ‘Also Sie kommen aber aus dem Süden, oder?’ (So you must be from the South [of Germany]?) The whole class laughed (I felt at me). NB: My uni was in Munich!!

Aram

Today I spoke to a GP who said that if they heard a Scottish accent from a new patient, they would know that this person had a problem with alcohol or drugs. They said this was not prejudice, but merely a reflection of the location where their practice is based, and the fact that in their experience, 100% of the Scottish people in this location have issues with alcoholism or other substance abuse.

They didn’t seem to follow my argument that even if they had encountered 100 people who were Scottish and had such issues, deciding in advance that the 101st person with a Scottish accent was also likely to have such issues was prejudice and akin to racial/ethnic profiling.

Peablair

Academia is not the natural home of working-class Belfastians, and certainly not in England. I’m sure I lost out on lectureships because I refused to anglicize my voice. I’ve been sniggered at by students, told I’m Irish, asked when I moved to the UK from Ireland, had it assumed that I’m stupid because we’re treated by many GBers as if we’re worthless trash, treated with apprehension because the person only associated my accent with the rendered violence they saw on the news, had it assumed I’m a lush because they think I’m Irish and that the Irish are mad drunks, been asked which ‘side’ I’m on (i.e. Protestant or Catholic), and am never done having to repeat myself because Geordies can’t seem to understand me even though I enunciate clearly and speak slowly for them without them doing the same for me.

Anon

A few years ago a girl at my English department at a German university had her final oral exam to become a teacher. Unfortunately this girl spoke English with a very heavy Swabian (southern German) accent/dialect. The external examiner who was from northern Germany was close to failing her. To be honest her English was very difficult to understand. And only after the girl’s supervisor insisted that she’ll only teach English in southern German schools (because that’s how the teacher program used to work in Germany) was the external willing to let her pass with a 4 (the worst possible grade he could give her without failing her).

On a personal level, I’ve lived in the US and UK for about 10 years now but as a German I occasionally still get the v/w distinction wrong. Especially when I’m tired. Saying vikipedia instead of wikipedia always gets a few good laughs in the office.

Rebecca

I am currently studying to be a speech and language therapist in the south of England. I noticed during my phonetics classes that there was no teaching on the vowels and allophones used in my accent (or any that weren’t RP). When I questioned my lecturer she responded she’d never considered it, didn’t think it was relevant and wouldn’t be useful.